Image by Lisheng Chang

FAQs

Your Digial Nomad Questions, Answered

WHAT IS BROADN?


Broadn is a digital nomad planning service that allows you to focus on working, traveling, and living abroad while we help you sort out the details, like where to stay, how to get there, and where to find decent wifi. Answer a few questions about your preferences and a broadn planner will help you with your nomadic travel plans in Asia, Europe and Central and South Americasaving you hours of research on the best destinations, accommodations, coworking spaces, and logistics for digital nomads. Broadn's plans are based many years of our own digital nomad experience in Asia, Europe and South America; we often suggest places we have lived in and enjoyed ourselves.




WHAT IS THE PLANNING PROCESS?


If you think that becoming a digital nomad is for you, book a time to chat with broadn. From there, you'll be asked to fill out a brief survey of your preferences. Broadn will take this into consideration prior to your chat. You'll then have your free consultation with a broadn planner to discuss your remote work, and what destinations might be most suitable. If you decide to purchase the plan, broadn will send it to you by email within 1 to 3 days. You'll be able to ask any questions and revise as needed up until your departure. A broadn planner will do their best to guide you towards making the most informed decision. We know trusting someone to put forth the best recommendations is hard, but we would not make suggestions that we ourselves would not be excited about.




WHAT ABOUT VISA REQUIREMENTS?


Your plan will provide you with the most up-to-date information about visa requirements in a chosen country, especially pertaining to allowable length of stay and obtaining visa extensions. Many countries we encourage digital nomads to visit allow 1 to 3 month stays visa-free.




WHAT COUNTRIES DO YOU COVER?


Right now, we are only sending our nomads to Asia, Europe and Central/South America. We could possibly come up with a one-off for the United States/Canada if requested.




CONCERNS ABOUT COVID-19?


Due to the ongoing COVID-19 pandemic, we are actively monitoring the situation as it pertains to travel around the world. We will offer our best recommendations on where is safe and feasible to be a digital nomad based on up-to-date regulations and your personal risk profile. Health and safety is a priority to us so we're asking all broadn digital nomads to practice the following guidelines when traveling:

- Wash hands frequently - Use a facemask when appropriate, including on all flights and ground transport - Wipe down public surfaces - Keep physical distance from others when possible - Carry comprehensive travel and health insurance - Maintain a list of health care clinics available in your destination
‍Our current refund policy still stands. If your destination is directly impacted by the virus and travel is disallowed prior to departure, this will be reviewed on a case-by-case basis. We will not be recommending travel to any severely affected countries (which includes travel restrictions and uncontrolled spread of the virus). It will be up to each individual digital nomad to be aware of safety guidelines and risks associated with each country as per World Health Organization guidelines. Broadn does not take responsibility for any health-related incidents while in a destination. If you have any further questions, do not hesitate to reach out to justin@broadn.co.




IS THERE A MONEY-BACK POLICY?


We hope there won't ever be a need, but we understand things can change. Please see our Guarantee Page for more details.




HOW MUCH DOES A BROADN PLAN COST?


Our consultation fee is $200 per country. This can include multiple destinations within one country (Bangkok and Chiang Mai in Thailand, for example).




HOW CAN I PAY FOR A PLAN?


After your consultation, a broadn planner will forward a link to pay via PayPal. PayPal accepts payment via major credit cards as well as direct bank transfers.




DO YOU ORGANIZE GROUP TRAVEL?


We don't, our plans are meant for solo travelers or a couple staying togther. But many places we suggest have established communities of digital nomads and other travelers passing through so you certainly won't be lonely if you want to socialize!




DO I NEED INSURANCE?


We highly recommend travel insurance at the very least. As digital nomads, we currently use and typically recommend Safety Wings. This insurance is affordable and covers what you would typically need on a sting abroad. https://safetywing.com/nomad-insurance