BROADN GUARANTEE

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Broadn wants your digital nomad experience will be a worry-free one. The broadn team has years of experience working and traveling abroad in Asia, Europe and South America and we're excited to share our enthusiasm for the digital nomad lifestyle with you! As travelers ourselves, we understand that plans frequently evolve and change.

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More than 24 hours in advance: if your plans have changed and you need to cancel after filling out a profile and scheduling with a broadn consultant: 

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• No problem! We hope to hear from you again when your plans come back together. We will refund the fee within a few business days.

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Less than 24 hours in advance: if your plans have changed and you need to cancel after filling out a profile and scheduling with a broadn consultant: 

 

• Apologies, but we don't offer refunds for last minute cancellations. We will, however, work with you to reschedule your chat.

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If you're unhappy with the consultation and plans about destination, lodging, food, etc.: 

 

While we believe that we have reliable knowledge about the destinations we suggest for digital nomads, we understand that, on occasion, our opinions might not line up with your preferences. In such cases, we will be happy to work with you to come up with some alternative solutions on a brief follow-up call. No refunds will be offered. Refunds in these circumstances will be considered a case-by-case basis.